No Account? Register now!
Unlock exclusive features and enjoy a tailored browsing experience by logging in to your account.
Register
Quick Order
Upload up to 300 products as an Excel or CSV file and add them to the shopping basket with one click. Your desired delivery date will be taken into account.
Orders & Deliveries
View details on orders, shipping status, methods, tracking numbers, and invoices via bulk upload - and even edit individual items there. Available for companies with a customer number and linked account.
Enquiries
Request products currently unavailable and even inquire about individual pricing using this method. Attach additional information, like technical drawings, or provide your order number for seamless processing.
Your features
Quick Order
Upload up to 300 products as an Excel or CSV file and add them to the shopping basket with one click. Your desired delivery date will be taken into account.
Orders & Deliveries
View details on orders, shipping status, methods, tracking numbers, and invoices via bulk upload - and even edit individual items there. Available for companies with a customer number and linked account.
Enquiries
Request products currently unavailable and even inquire about individual pricing using this method. Attach additional information, like technical drawings, or provide your order number for seamless processing.
  • /
  • Help Centre/
  • Direct Contact/
  • Live Chat

Live Chat

Clarify questions together with a qualified and experienced chat agent in real time

With the Live Chat module, you can directly contact a team of qualified and experienced chat agents in the customer service and internal technical sales departments of STAUFF Australia. You can start the live chat while browsing this website by clicking on the corresponding button on the right-hand side of the screen at any time.

Alternatively, please use this link to open the live chat in a new tab in your browser.

In a text chat, you can then discuss and clarify any questions you may have together with the responsible chat agent in real-time. If a question cannot be answered directly, the request will of course be recorded and forwarded to the responsible department. The answer will then be given as soon as possible, e.g. by telephone or e-mail.

The live chat from STAUFF Australia is free of charge and can be accessed during the following business hours (except for public holidays in Australia):

  • Monday to Friday from 9:00 am until 16:30 pm (AEST)

Outside these times, you can use the Live Chat module as a contact form to send a message to STAUFF.

Please note: The Live Chat from STAUFF Australia is aimed at existing customers and users of STAUFF products and those who would like to become one.

The chat agents are looking forward to helping you clarify your concerns and answering your questions.

Start Live Chat Now
EditMenuCloseResetCheckSpinnerFiltersCart